Privacy Policy
Last updated: February 2026
1. Introduction
Nagomi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, and profile photo
- Location Data: Your location when booking services or providing services as a therapist
- Payment Information: Transaction details processed through PayPal
- Identity Verification: Government-issued ID for therapist verification
- Communications: Messages between customers and therapists
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Connect customers with massage therapists
- Process transactions and send related information
- Verify therapist identities and qualifications
- Send notifications about bookings and updates
- Respond to your comments, questions, and requests
- Improve our services and develop new features
4. Information Sharing
We may share your information in the following circumstances:
- Between Users: Customers and therapists can see each other's basic profile information and location for service delivery
- Service Providers: We share data with third-party services that help us operate (Firebase, PayPal)
- Legal Requirements: We may disclose information if required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of marketing communications
- Request a copy of your data
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at: